• Do you have laptops to loan out?
  Yes, we loan laptops out for use with the projectors in classrooms. These are intended for short-term (less than a day) loan.


• Do you have projectors?
  Yes, we have two portable projectors available for loan.


• How do I make an equipment reservation?
  You can check and reserve equipment through CSGcal.

Answers to these questions, as well as many others, can be found on the BU IT Help Center's general e-mail topics page.

• How do I set up a mailing list?
  Mailing lists can be set up through Majordomo.


• How do I check my ACS mail quota?
  You can view your mail quota, as well as central printing quota and disk quota at MyACS.


• How do I set up a spam filter?
  Information on how to set up a spam filter can be found at BU IT Help's Managing Spam page.


• How do I set up an out of office/vacation message?
  Away messages can be set via Horde or by other methods here.

This general security overview covers general security topics as well as those listed below.

• Where do I get antivirus software?
  The anti-virus software page has links to both Windows and Mac OS X anti-virus protection.

General information about the Boston University network can be found on this overview page. Other specific requests for network services can be made through the the Network Systems Group.

• What are the campus DNS servers?
  128.197.253.183
  128.197.253.153
  128.197.253.120


• How do I request a static IP address?
  IP address requests are handled through NSG.

BU's Webcentral group handles website administration and help.

• How can I get help regarding website setup or modification?
  Use Webcentral's help request page and select which category you require assistance with.


• Where can I get help regarding WebCT and CourseInfo?
  Webcentral's WebCT/Courseinfo help request form is here.

• How do I dispose of old equipment?
  We handle recycling and environmentally responsible disposal of old equipment, including old toner cartridges, CPUs, monitors, and other peripherals. Just submit a help ticket with details on where the equipment is and we'll arrange for a pick up.


• Where else on campus can I find computer support?
  The Boston University IT Help Center can assist you with your personal computing needs.


• How do I access the library's online catalog?
  Boston University Library's Online Catalog.


• How do set up a projector or other media options in classrooms?
  Media Services handles the in classroom projectors and sound equipment (with the exception of our computer labs). A database of classroom features is maintained here.